In the event there is any problem with your order, please notify us immediately.  We’re not an online store, drop by and talk to a warm body who will be eager to resolve your issue.

Due to the large file size of video we do not keep movies on file . In the case of a technical problem with the transfer, we need to have your home movie materials returned in order to correct the problem.

10-Day Re-transfer Policy for Video or Film Transfer

We are confident we are the best in the world at what we do. If you are not satisfied with the quality of our transfer, you may pursue a video or film retransfer or request a refund within 10 business days. Simply follow these steps:

1. Contact Play it Again Video within 10 days of your order’s most recent ship date, according to the shipment’s tracking number. We will e-mail you a Refund or Retransfer Confirmation Form. Our contact information is located here.
2. Return all of the DVD or hard drive that we produced for the order as well as the original video in case we need to redo the transfer.
3. Retransfers will be completed as promptly as possible and then returned to you. In the event that we cannot transfer the media, a Refund will be credited back to you.

Before pursuing a refund we highly recommend you have your film or video transferred by another company. We have never had an instance where another company’s transfer surpassed our own. We are confident that you will find our transfer to be superior and a refund unnecessary.  All edits and copy orders must be completed within 10 days of picking up your order.  Please call us right away if you need an extension.  We reserve the right to refuse a refund or retransfer after 10 days.

Compatibility Guarantee

We guarantee all our products, including DVD and hard drives, meet universal standards and specifications. Our DVD-R discs will play in over 95% of players in existence and most all players made in the past couple years.  We use high quality name brand discs and print your titles directly on the DVD, no stick-on DVD labels are used as these can cause spin problems.

We think we do it all when it comes to transferring old media into today’s technology and convenience.
8mm Film, Super 8, 16mm, Polavision film, VHS, VHS-C, minDV, Hi8, Video8, audio cassettes, vinyl records, reel-to-reel, photos, slides …

But if you just unearth something from an old closet somewhere, or inherit unrecognizable media not listed above, call us at (617) 332-3300.
If we cannot process it in our lab, we will refer you to other video transfer service providers in the area.

We provide video editing services to turn your raw video footage into a polished, professional production.

Over the years, families have worked with our video editors in our on-site production lab in Newton, MA to produce:

• Sports Highlights DVD
• Audition tape for college application
• Family legacy video
• Vacation Highlights video
• Family Reunion Videos
• Training videos
• Public Relations video

Our video editors will guide you through the process of articulating your goals, planning, gathering the materials, choreographing the timeline.

Every video editing project project is different.  But one thing is always the same: The more you prepare, think ahead, organize your materials, the quicker our video editor can accomplish what you need, the lower the cost.  Video editing fees are $125 an hour.

Hear what a raving fan says about our video editing service:

It’s a crime to bore your guests. Sure, anyone can create a string of photos that fade in and out into the next photo. But where’s the art in that?

Our video montage, which we called Scattered Pictures, is artistically choreographed, stunning, and will wow your guests. Watch the sample below:

What you provide:

• Photos – Choose your favorite photos. We can take photo prints, 35mm slides, or digital JPG images.
• Videos – Even with just still photos, our video montage is so sophisticated it looks like a video. Additionally, you can add video clips to intersperse with your photos. We can take the videos from your VHS, Hi8 tapes, or from your digital source such as thumbdrive, flash drive, external hard drive.
• Music – is at the heart of a Play it Again video montage. It’s what makes the whole production so moving, so emotional. If you don’t have a music in mind, our choreographer can help you choose the perfect piece to go with your photos and the occassion.
• Custom Titles – Your special message to the birthday girl turning sweet 16, the newlyweds, the 80th birthday boy…

What we create for you:
We take your photos, videos, music, custom titles and turn them into a stunning video montage. We get really insulted if you call them slide shows. This one will not put your guests to sleep. This one will keep them sitting straight, laughing, crying …

Pricing starts at $139. Call us for a free consultation.
For more details, go to: www.ScatteredPictures.com

Here what our customers rave about their Scattered Pictures product:

Fredda B raves about her Mom’s 90th birthday Scattered Pictures video montage:

Liz T raves about her husband’s 80th birthday Scattered Pictures video montage:

Our on-site audio transfer lab in Newton, MA can transfer LP’s, 33’s, 45’s, 78’s, PLUS cassettes, 1/4 inch reel to reel, DATS to CD with very satisfying, often amazing results.

Utilizing an effective combination of analog and digital hardware, software, and specially designed computer equipment, we are able to bring your treasured recordings on vinyl and tape, which have a very limited shelf life, to the digital domain format that will not degrade. The vinyl records we see are a piece of history in the owner’s life. We see mint condition recordings the owners who would like to keep that way and be able to enjoy with convenience, we see a lot of vinyl records home-produced in the 60’s, as well as vinyl records created in recording booths: Around the 1950s, you could go into a recording booth, record a message to a loved one, and the booth would issue a vinyl record there and then, much like modern photo booths.

The vinyl on these records were very cheaply made. Copies found today usually have vinyl chipping off the edges as well as cracks throughout, we use a combination of cleaning processes, professional equipment and software to re-produce these audio messages.

Families and individuals who bring their records to Play it Again audio lab in Newton, MA, can be any of the following:

– Record collectors who wish to preserve their album collections before they degrade
– Folks who wish to make their favorite treasured songs more portable
– People that cannot find their favorite vinyl on CD
– Those looking for a unique special gift for the person who has everything …

Click here for Vinyl Records to CD or DVD Pricing.

I’m not that old, but it doesn’t seem too long ago when I was still listening to audio books on cassettes in my car. At the end of Side A, I would pop the cassette out, turn it around and continue the saga of “The World According to Garp” on Side B of the cassette. These days, the only place you can find audio cassette players is on eBay.

Thinking of transferring your favorite songs on cassettes to CD? Before you transfer your cassettes to CD, go online and spend some time searching to see if there is a CD version of your favorite songs available. If so, it’s more economical to purchase the commercially-produced CD, plus you get a nice CD case and artwork with it. If stored in your cassettes are voice recordings of loved ones, audio recordings of one-time events, or just not available in any other format, you have no choice but to convert the tapes to CD.

Our tapes to CD transfer is done on-site. We will not ship your tapes out of town, out of state, or out of country. All work is done in our on-site audio lab in our store in Newton, MA – which has been transferring record albums, LPs, DAT tapes, reel-to-reel and audio cassettes since 1986.

Click here for Audio Cassettes to CD Pricing.

Your photos were not meant to last forever.

Printed photographs become faded, develop a dull yellowish tinge, and become more prone to tears. New technology allows you to take these old faded photos and restore the sharpness and color to them, but it’s a labor-intensive process and not inexpensive. Why not digitize your photos now before you need to resort to such measures? Once you scan and digitize your photos, they will retain the same brilliant color and clarity every time you pull them up on the computer screen.

Digital photos are much more versatile. You can turn them into slideshows or video montage projects, upload them onto online albums, create beautiful photo books with the numerous online services available today, or simply email a special photo from the past to a friend or family member.

If you are like me, you’ve collected hundreds of photos, maybe even thousands over the years. Invest in the time to go through them so you don’t spend money scanning photos you don’t care about. I find that as I get older, photos with people and faces are much more precious to me than photos of inanimate objects. Remember all the photos of the Eiffel tower you took, or of Mt. Everest? You can find much more stunning photos of the same objects online. But the photos with your mother the way she looked 30 years ago, your child’s 1st birthday, your grandparents, thanksgiving gatherings, those are the ones you want to scan and preserve forever.

Once you’ve selected your photos, you have a choice of organizing them into groups or not. If you group your photos, we will organize the scanned digital photos into folders on the DVD so it will be easier for you to view them or incorporate into projects. By the way, after all of your photos are scanned it is a good idea to perform a windows backup to ensure that a second copy of your picture files are stored in a safe place.

At Play it Again Video, your photos are never sent out of town, out of state, out of country. They stay right here until you pick them up. Because we scan your photos on-site, it also means our turnaround is a lot quicker. If you have a precious photo you need right away, we can even scan it for you while you wait.

Photo Scanning Service at Play it Again:

• Professional dedicated Kodak photo scanner (not consumer flatbed)
• Standard scanning resolution for loose photos  is 600 DPI, High resolution, up to 1,200 DPI available upon request
• Scan photos up to 11″ by 14″ (scrapbook size), starting at 300 DPI (flatbed scan)
• Quick turnaround of 3 to 5 days, depending on quantity.
• All work done on-site.

Call us today for your photo scanning questions. Is your photo ripped, damaged, stained? Check out our Photo Restoration Service.

On-Site Photo Scanning Service in Massachusetts
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