At Play It Again Video, we’ve been doing movie transfers for our customers since 1987. It is important to us to do your transfer the right way. What does “the right way” mean? Well, to us, that doesn’t just mean getting your order completed quickly and accurately. That is the bare minimum of the service you are paying for! But there are other keys to success we suggest you look for in a movie transfer business before choosing to spend money there.
- Local. Your movies should not be shipped off across the country or across the globe to be processed somewhere else, and then sent back. That is a recipe for disaster. It will take longer to process, since shipping is involved, and the shop you visit has little oversight as to how the work is done. If there is a problem with your project, you need to have someone able to correct the issue right away. For that matter, if their technicians have questions about your project, what are the odds they will contact someone on the other side of the world so that they can give you a call and ask you a question?
- Organized. We have a very clear system of organization so that customers’ orders cannot get mixed up or “fall between the cracks.” Every order has a number and is stored in its own container, and every sub-section within that order is also numbered (for instance, separate reels of film, or separate VHS tapes). We are rigorous in ensuring everything on the order we enter when you come in matches up with the labeled boxes and cases in front of us while doing your transfer.
- Transparent. We want to make sure you know what is happening with your movies when you leave them with us. We even have a 10-point safety checklist you can read on our site. Make sure any business you trust with your movies is transparent about their process and how they will ensure your movies are safe and sound.
Your movies are important to you! That means they are important to us, too. Make sure you only use a business that treats your movies with the same care you would give them (or better!).